Our hygiene standards "We for you - you for us"

We for you

• All employees are very well trained and adhere to the necessary hygiene measures
• Mouth-protection is worn by all employees who come into contact with guests for your safety
• Our employees keep the minimum distance of 1.5 m
• Employees who are not healthy stay at home
• Fixed walkways in all public areas
• We have installed additional disinfection dispensers throughout the hotel
• We regularly disinfect door handles, work surfaces, lifts, changing rooms, toilets etc.
• Distance markings (at least 1.5 meters away) at public spaces in the hotel with an increased number of guests
• Regular ventilation of public areas
• Glasspanes were attached to the reception desk for protection
• Only one signature upon arrival if you have already submitted all guest data
• We recommend prepayment to ensure check-in that is as contactless as possible
• All rooms are thoroughly cleaned and disinfected before arrival
• Disinfection of room cards
• In the rooms, due to the hygiene standards, all equipment such as magazines, writing things, decorative pillows or plaids were removed
• Contactless check-out
• The fitness area reopened in compliance with the prescribed hygiene rules
• Our Vital & Beauty Spa area is reopened with increased hygiene measures.
• A hygiene concept is currently being developed for our wellness & sauna area so that it can be opened again as soon as possible



You for us

• According to the announcement of the Bavarian State Ministry of May 22, 2020, we may not accommodate you at:
Existing symptoms of acute respiratory disease, of any kind, fever or non-specific general symptoms
If you have had contact with COVID-19 cases in the past 14 days
If you experience any symptoms, please stay in the room and contact our reception immediately by phone: 116
• Room occupancy depends on the applicable contact restrictions
• Please bring your own mouth covering
• Please note the minimum distance of 1.5 m to all people
• Please wear your mouth covering in all public areas of the hotel
• Please only use the passenger lifts with the people traveling together
• Please wait in the waiting area of the restaurant until you are seated
• Breakfast: We offer 3 breakfast options to choose from, with direct table service from 7.30 am to 10 am
• Lunch and dinner: We serve your food directly to your table, lunch from 12 noon to 2 p.m. and dinner from 6.30 p.m. to 9 p.m.
• We ask you to always ventilate your hotel room well after leaving
• We also refer to the floor signs in the rooms. You will find this on your door with a red and a green side.
As soon as you enter the room and are in it, we ask you to hang the sign with the RED side on the outside of your door.
When you leave the room, we ask you to hang the sign with the GREEN side on the outside of your room door.
(So that the minimum distance between you and our employees can be maintained)


Last but not least, we would like to draw your attention to the fact that some attractions, shops and events in and around FĂĽssen have not yet started their normal routine. You will always find all the latest information online.


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